Policies & Company Terms

Digital Marketing - Terms & Conditions

March, 2025

These Terms of Service (this “Agreement”, “Terms”) are entered into between The Front Digital Pty Ltd. (“we”, “us”, “Developer” or “Contractor”) and the Client (“you”, “User” or “Customer”) engaging our services (“Services” or “Service”). Our Services include—but are not limited to—website design and development, content management, on-page and off-page SEO, local SEO, Google My Business optimization, Google Map citations, social media marketing, hosting solutions, and domain management.

What Digital Marketing Services do we provide?

We offer professional digital marketing services including On-Page SEO, Off-Page SEO, Local SEO, Google My Business management, Google Map Citations, Social Media Marketing, Content Strategy, and related analytics services.

What is the scope of work?

The scope of work covers the specific digital marketing services requested by the Client, outlined in the Scope of Work document. This includes deliverables, timelines, and terms for SEO campaigns, social media strategies, listing optimisations, and performance tracking.

What assets and access must be provided by the client?

The Client must provide timely access to platforms, profiles, and content resources necessary for executing the marketing strategies.

The Client must provide admin-level access to their Google Business Profile, website CMS, social media accounts, analytics dashboards, and any other relevant platforms.

Marketing Channels and Platforms

Our services span across several marketing channels and tools based on strategy suitability. While we make recommendations, final selection and access rights rest with the Client.

We use tools like Google Search Console, SEMrush, Ahrefs, and Google Analytics for SEO and performance tracking. Client access will be set up where applicable.

Performance, Reporting and Review

The Client will receive periodic performance reports that include campaign outcomes, metrics, and recommendations. All campaigns are reviewed at agreed intervals to align with the Client’s goals.

Service Agreement Cancellation

This Service Agreement for digital marketing services may be cancelled by either party with thirty (30) days written notice.

If the Client cancels, they will be billed for work completed up to the date of notice, including content, ad spend, or tools purchased. No refunds are issued for completed strategy execution or third-party costs.

Content and Creative Usage Rights

All marketing content created for the campaign belongs to the Client. However, the Developer may use campaign results or designs as part of its portfolio unless agreed otherwise in writing.

Technology and Tools Disclaimer

We may use licensed or third-party tools for campaign delivery and analytics. While we ensure quality, we are not liable for outages or issues related to external platforms.

How can you contact us about this policy / notice?

If you have any questions or concerns about the privacy policy please contact us.

Email: info@thefrontdigital.com.au Post : 4 Saffron Pl, Point Cook VIC 3030